Technician Hiring Specialist
Company: Penske
Location: Phoenix
Posted on: September 25, 2024
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Job Description:
POSITION SUMMARY: Why join Penske as a Hiring Specialist for our
Technician Hiring Center, you ask? It's simple. You will be the
"voice" of Penske - the person greeting our technician candidates
via phone and sending them off with a smile. This exciting role
will work in our hiring center and support operations across the
United States and Canada. You will work as a part of a team who is
committed to ensuring a high-touch, personal approach with
technician candidates. In this role, you will have responsibility
for sourcing candidates from our recruiting tools and managing
applications who apply, interviewing, making hiring decisions, and
extending job offers. You will interact with candidates and our
field operations managers via phone and electronic correspondence.
We are looking for individuals who are passionate about discussing
careers that can change lives, building relationships over the
phone, have high energy and a positive attitude, and who have an
attention to detail and capacity to deliver results. In this role
you will need to be proficient in the use of technology, being able
to capture candidate information via phone while managing multiple
screen computer applications. You will work with an awesome team,
reporting to supervisors and managers of our hiring center, and
regularly collaborating with field peers and managers of our 750
+truck maintenance facilities across the country. RESPONSIBILITIES:
Lead Sourcing and Management: • Actively source and manage
candidate leads via inbound and outbound calls, e-mail, social
media, resume and other internet databases, and associate
referrals. • After qualifying candidates, you will present them the
total value proposition and benefits of working with Penske, and
discuss the details of available technician career opportunities. •
You will accurately capture and manage driver information in our
lead capture system, Salesforce.com. • For candidate leads that may
not currently meet our requirements or have interest in current
openings, you will use our systems and processes to keep them
engaged for the future. Application Completion and Candidate
Management: • Take phone applications from qualified driver leads,
accurately capturing their information into Penske's application
systems. • Ensure all applications are fully complete and accurate
per company and DOT requirements. • Manage candidates in our
application system, currently Oracle Cloud Enterprise, in
accordance with all company procedures. Phone Screening and
Selection: • Conduct phone and/or video interviews with qualified
candidates, utilizing Penske's selection process and tools as
directed. • You will be responsible for ensuring that all
candidates meet minimum qualifications. • The hiring decisions you
make have a direct impact on our business operations and external
customer success. • Manage the candidate processes such providing
offer letters and initiating background screening services through
a third-party • Scheduling meet and greet/manager introduction
sessions between the candidates you provided contingent offers to.
Recruiting Administration and Coordination: • Ensure compliance
with all federal/state hiring laws and regulations. • Manage a
timely candidate process within Penske's expected thresholds. •
Actively demonstrate company commitment to diversity and inclusion
strategies to ensure strong, diverse candidate slates. • Return all
messages before leaving work each day. • Perform other related
duties as required or assigned. QUALIFICATIONS: Experience
Requirements: • External Candidates are required to have at least 2
years of prior work experience in one of the following is required:
-Part of a recruiting function where you made decisions on finalist
or hired candidates -In a call center where you were responsible
for making decisions. -In a customer facing retail environment
where you were responsible for making decisions. -In a role where
you managed or hired skilled trades workers. • Internal candidates
should have at least 6 months of experience as a Recruiting
Assistant, or at least 1 year of experience from another similar
level role within Penske where you were responsible for making
decisions. • Experience interviewing and hiring highly preferred. •
Prior demonstrated experience using computer programs such as
including Microsoft Office, sales or contact information software,
internet search, and social media required. • Ability to listen,
type, and accurately capture information simultaneously required. •
Prior responsibility for accurately following processes and
procedures required. • Bachelor's degree preferred, or, equivalent
years of relevant work experience. • Knowledge of transportation
industry is a plus. • Bilingual Spanish or French-Canadian
preferred Skill Requirements: • Ability to interact, in a
professional manner with applicants and other associates •
Excellent communication and customer service skills with keen
attention to detail for documenting/record keeping • Multitasking
is necessary, as is the ability to plan and organize workload. Must
be flexible to handle pressure and work with interruptions. •
Ability to work independently; show initiative and be a
self-starter. • Ability to learn new programs quickly is preferred.
Willingness Requirements: • Willing to work in a fast-paced
environment with defined performance metrics. • Regular,
predictable, full attendance is an essential function of the job •
There may be times during candidate availability, special projects,
critical peak workload, where some flexibility to hours on evenings
and weekends may be necessary. • Willingness to travel as
necessary, work the required schedule, work at the specific
location required, complete Penske employment application, submit
to a background investigation (to include past employment,
education, and criminal history) and drug screening are required.
PHYSICAL REQUIREMENTS: The physical and mental demands described
here are representative of those that must be met by an associate
to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. • The associate
will be required to: read; communicate verbally and/or in written
form; remember and analyze certain information; and remember and
understand certain instructions or guidelines. • While performing
the duties of this job, the associate may be required to stand,
walk, and sit. The associate is frequently required to use hands to
touch, handle, and feel, and to reach with hands and arms. The
associate must be able to occasionally lift and/or move up to
25lbs/12kg. • Specific vision abilities required by this job
include close vision, distance vision, peripheral vision, depth
perception and the ability to adjust focus. Penske is an Equal
Opportunity Employer. About Penske Truck Leasing Penske Truck
Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a
partnership of Penske Corporation, Penske Automotive Group and
Mitsui & Co., Ltd. A leading global transportation services
provider, Penske operates a premier fleet of vehicles and serves
its customers from locations in North America, South America,
Europe, Australia, and Asia. Penske's product lines include
full-service truck leasing, contract maintenance, commercial and
consumer truck rentals, used truck sales, transportation and
warehousing management and supply chain management solutions. Visit
www.GoPenske.com to learn more. Keywords: Transportation Recruiter,
Technician Recruiter, Recruiting Assistant, Recruiting Coordinator,
Recruiter, Talent Acquisition Specialist, CDL, Dispatch Job
Category: Human Resources Job Function: Talent Acquisition Job
Family: Human Resources Address: 1100 N. 43rd Ave Primary Location:
US-AZ-Phoenix Employer: Penske Truck Leasing Co., L.P. Req ID:
2411323 Date posted: 09/21/2024
Keywords: Penske, Avondale , Technician Hiring Specialist, Professions , Phoenix, Arizona
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