BUSY FRONT COUNTER COORDINATOR POSITION
Company: PostNet
Location: Phoenix
Posted on: September 25, 2024
Job Description:
Responsive recruiter
Benefits:
- Free food & snacks
- Free uniforms
- Training & development
- Employee discounts
- Opportunity for advancement
- Bonus based on performance 1 POSITION AVAILABLE in AHWATUKEE -
PART TIME - 12:15PM- 5:15PM Monday-Friday
Benefit/Perks
- Competitive Compensation monthly and yearly based on
performance
- No weekend or evening hours
- Uniforms provided
- Hard work, collaboration, humanity, fun, and laughter
- Career path development Overview:
Join our dynamic team at PostNet, where we provide a wide range of
services, including printing, shipping, virtual mail, and
fingerprinting. We are looking for a high-energy, customer-focused
individual to serve as a Front Counter Coordinator. This role is
vital in delivering exceptional customer service and ensuring
smooth operations at our busy front counter.
Key Responsibilities:
- Customer Service Excellence: Greet and assist customers with
their needs, providing expert advice on printing, shipping, and
other services. Address customer inquiries and resolve issues
promptly and professionally.
- Sales and Support: Process customer orders through our
point-of-sale system, including handling cash and credit
transactions. Actively engage in upselling and cross-selling
services to enhance customer satisfaction and drive sales.
- Operational Duties: Open and close the center, manage cash
registers, and maintain inventory levels. Ensure the front counter
and store areas are clean, organized, and compliant with company
standards.
- Service Delivery: Assemble and prepare packages for shipping,
operate printing and binding equipment, and assist customers with
their print projects. Collaborate with shipping carriers (UPS,
FedEx, USPS) to ensure timely delivery of packages.
- Fingerprinting Services: Train to provide fingerprinting
services, ensuring compliance with all safety and confidentiality
protocols.
- Team Collaboration: Work closely with team members to achieve
operational goals and maintain a positive work environment.
Participate in training programs to enhance skills and knowledge of
products and services. Qualifications:
- High school diploma or equivalent required.
- Previous customer service or retail experience preferred.
- Strong verbal and written communication skills.
- Ability to multitask effectively in a fast-paced
environment.
- Attention to detail and strong organizational skills.
- Ability to lift up to 75 pounds and stand for extended
periods.
- Basic computer skills, including familiarity with Microsoft
Office and point-of-sale systems.
- Clean background check required for fingerprinting
certification. What We Offer:
- Competitive compensation and flexible scheduling.
- Opportunities for career advancement and professional
development.
- A supportive and fun work environment.
- Training in various aspects of business operations, including
sales, print services, and marketing.
This position is ideal for individuals who thrive in a busy
environment and are passionate about providing outstanding customer
service while contributing to the success of our franchise. If you
are energetic, detail-oriented, and eager to learn, we invite you
to apply!
Compensation: $16.50 - $17.00 per hour
At PostNet, we offer careers for everyone! Whether you are just
starting out, looking for that next great growth opportunity, or
seeking a change, we have exciting roles to suit you.
We pride ourselves on our training programs in management, sales,
operations, print, signs, design, and marketing. Join us with or
without experience, and we will succeed together as a team!
We invite EVERYONE to apply!
*PostNet centers (locations) are independently owned and operated.
The posted positions are offered by individual franchisees who
interview, hire, manage and pay the employees hired for positions
in a specific local location (center) through their specific
business.
Keywords: PostNet, Avondale , BUSY FRONT COUNTER COORDINATOR POSITION, Other , Phoenix, Arizona
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