Card Product Specialist II

Company: Disability Solutions
Location: Phoenix
Posted on: September 25, 2024

Job Description:

Job Title:Card Product Specialist IILocation:CityScapeWhat you'll do:We are seeking a talented, experienced, entrepreneurial-minded individual who is passionate about creating best in class product management experiences to join the Western Alliance Bank Product Management Team in the role of Card Product Analyst. The Card Product Analyst assist the Card Team Leader and Card Product Managers and executive management in executing all phases of the product life cycle from product concept, business case development, product development and product introduction to marketing, performance management, measurement, compliance and reporting. Research, analyze and evaluate internal and external data and product performance for assigned products. Serves as liaison on behalf of assigned product teams to operations, vendors, finance, data governance, audit, technology, marketing, IT and senior management.What we are looking for:

• Develop, manage and analyze reporting of key Card product metrics including revenue and interchange, transaction volumes, pricing, trends, profitability, service quality and other key measurements throughout all aspects of the card product lifecycle via multiple card reporting systems. Aggregate data and present to senior leadership.
• Assist the Card Product and Operations team in assessing market needs, building business cases for new product concepts and enhancements, designing and developing new products, ensuring product compliance with policy and applicable regulations, communication and training, management of third party systems and creating and reporting management metrics for assigned products.
• Participate as a member of the product team. Fully engage in the product development process, adhere to project management and product management communication standards. Function as a subject matter expert on assigned projects in support of internal and external partners.
• Constantly strive to make a difference, with particular focus on meeting customers' needs. Stay well-connected to internal the lines of business and their respective client bases through periodic participation in Sales meetings and in actual client sales calls.Qualifications
  • High school diploma or equivalent required. Bachelor's degree in Business Management as a minimum. 1-5 years of experience in banking, financial services. Equivalent combination of experience and education acceptable.
  • 1-5 years of experience in Banking, Treasury Management, Card Services/Card Issuance and/or Product Management/Development background strongly preferred, with the ability to concurrently manage and assess broad strategies and execute against multiple priorities simultaneously in a fast-paced and growth environment.
  • Effective oral, written and interpersonal communication skills. Detail-oriented, with ability to influence, collaborate and communicate across all levels and lines of business, internal resources and external vendors.
  • Intermediate to advanced skills in excel and tableau, computer terminal and personal computer operation; mainframe computer (ITI) system; word processing, spreadsheet and account opening software programs (e.g., Microsoft Word and Excel, Outlook, etc.). Project management processes.
  • Ability to travel 2-3 days per month required.Benefits you'll love:We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!About the company:Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.-- Western Alliance Bancorporation

Keywords: Disability Solutions, Avondale , Card Product Specialist II, Accounting, Auditing , Phoenix, Arizona