first party fraud analyst senior: mid- level
Company: USAA
Location: Phoenix
Posted on: September 24, 2024
Job Description:
Why USAA?Let's do something that really matters.
At USAA, we have an important mission: facilitating the financial
security of millions of U.S. military members and their families.
Not all our employees served in our nation's military, but we all
share in the mission to give back to those who did. We're working
as one to build a great experience and make a real impact for our
members.
We believe in our core values of honesty, integrity, loyalty, and
service. They're what guides everything we do - from how we treat
our members to how we treat each other. Come be a part of what
makes us so special
As a dedicated First Party Fraud Analyst, Senior you will be an
individual contributor for the First Party Fraud team within
Financial Crimes. Leverages advance understanding within Financial
Crimes space and with team members and can solution towards the
strategic business direction. You will take ownership of small- and
large-scale analyses or business strategy using
innovative/quantitative analytical approaches. Independently
extract insights from data to design solutions within the Financial
Crimes space through a range of data preparation, modeling, and
visualization techniques, including predictive analysis, pattern
recognition and/or Machine Learning. Use key skills include
association rule learning, cluster analysis, anomaly detection,
data analysis and visualization (e.g., PowerBI, Tableau),
object-oriented programming (Python, SAS). Understand the business
direction, environment and strategies for First Party Fraud, to
identify and recommend solutions which influence the business and
inspire change. Advocate for self and teammates to encourage the
growth of direct and indirect peers toward continual technical and
soft skill progression. Ensures risks associated with business
activities are optimally identified, measured, supervised, and
controlled in accordance with risk and compliance policies and
procedures.
We offer a flexible work environment that requires an individual to
be in the office 4 days per week. This position can be based in one
of the following locations: San Antonio, TX, Plano, TX, Phoenix,
AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation
assistance is not available for this position.
This position can also work remotely in the continental U.S. with
occasional business travel.The OpportunityWhat you'll do:
- Leverages advanced business, analytical and technical knowledge
to participate or lead discussions with cross functional teams to
understand and collaborate highly complex business objectives and
influence solution strategies.
- Applies advanced analytical techniques to solve business
problems that are typically medium to large scale with significant
impact to current and/or future business strategy.
- Applies innovative and scientific/quantitative analytical
approaches to draw conclusions and make 'insight to action'
recommendations to answer the business objective and drive the
appropriate change.
- Translates recommendation into communication materials to
effectively present to various levels of management.
- Incorporates visualization techniques to support the relevant
points of the analysis and ease the understanding for less
technical audiences.
- Identifies and gathers the relevant and quality data sources
required to fully answer and address the problem for the
recommended strategy through testing or exploratory data analysis
(EDA).
- Integrates/transforms disparate data sources and determines the
appropriate data hygiene techniques to apply.
- Thoroughly documents assumptions, methodology, validation and
testing to facilitate peer reviews and compliance
requirements.
- Understands and adopts emerging technology that can affect the
application of scientific methodologies and/or quantitative
analytical approaches to problem resolutions.
- Succinctly delivers analysis/findings in a manner that conveys
understanding, influences various levels of management, garners
support for recommendations, drives business decisions, and
influences business strategy.
- Provides subject matter expertise in operationalizing
recommendations.
- Remains informed on current data and analytics trends, (Ex:
Cloud, Data Mining, Python, Neural Networks, Sensor data, IoT,
Streaming/NRT data)
- Identifies opportunities to continue to learn in the data and
analytics space, whether informal (E.g., Coursera, Udemy, Kaggle,
Code Up, etc) or formal (E.g. Certifications or advanced
coursework).
- Ensures risks associated with business activities are
effectively identified, measured, monitored, and controlled in
accordance with risk and compliance policies and procedures. What
you have:
- Bachelor's degree in quantitative analytics field such as
Economics, Finance, Statistics, Mathematics, Actuarial Sciences,
Operations Research, Data and/or Business Analysis, Data Science,
or other quantitative discipline; OR 4 years of related experience
in statistics, mathematics, or quantitative analytics (in addition
to the minimum years of experience required) may be substituted in
lieu of degree.
- 6 years of data & analytics experience
- OR
- a minimum of 4 years of data & analytics experience and up to 2
years of progressive functional business relevant experience within
the respective industry of responsibility (i.e. P&C, Bank,
Finance, Marketing etc.) for a total of 6 years combined
experience.
- OR
- advanced degree in quantitative analytics field such as
Economics, Finance, Statistics, Mathematics, Actuarial Sciences,
Operations Research, Data and/or Business Analysis, Data Science or
other quantitative discipline and 4 years of experience in
data/analytics or functional business experience within the
respective industry of responsibility (i.e. P&C, Bank, Finance,
Marketing, etc.).
- Demonstrates advanced skills in mathematical and statistical
techniques and approaches used to drive fact-based
decision-making.
- Advanced knowledge of data analysis tools, data visualization,
developing analysis queries and procedures in SQL, SAS, BI tools or
other analysis software, and relevant industry data & methods and
ability to connect external insights to business problems.
- Experience with new and emerging data sets, and incorporation
(data wrangling, data munging) into new insights. What sets you
apart:
- Previous First-party fraud strategy experience.
- Expertise with Model Risk Management and associated
documentation and routines.
- Knowledge in at least one product area with first-hand
experience building strategies to prevent fraud within that product
utilizing the supporting tools.
- Experienced in multiple coding languages ie: SQL/ SAS/ Python
and versed in the use of visualization tools ie: Tableau.
- Problem solver whose developed strategies and rules
independently solving unique fraud attacks in inventive ways
- Experience developing fraud related reporting and can interpret
existing reports to maintain fraud losses and identify variance
from historical norms to target ongoing or future attacks
- Strong analytical and critical thinking skills and a basic
understanding of statistics.
- Strong communication skills, attention to detail and passion
for excellence.
- US military experience through military service or a military
spouse/domestic partner The above description reflects the details
considered necessary to describe the principal functions of the job
and should not be construed as a detailed description of all the
work requirements that may be performed in the job.What we
offer:Compensation: USAA has an effective process for assessing
market data and establishing ranges to ensure we remain
competitive. You are paid within the salary range based on your
experience and market data of the position. The actual salary for
this role may vary by location. The salary range for this position
is: $109,130-$208,580.Employees may be eligible for pay incentives
based on overall corporate and individual performance and at the
discretion of the USAA Board of Directors.Benefits: At USAA our
employees enjoy best-in-class benefits to support their physical,
financial, and emotional wellness. These benefits include
comprehensive medical, dental and vision plans, 401(k), pension,
life insurance, parental benefits, adoption assistance, paid time
off program with paid holidays plus 16 paid volunteer hours, and
various wellness programs. Additionally, our career path planning
and continuing education assists employees with their professional
goals.For more details on our outstanding benefits, please visit
our benefits page on Applications for this position are accepted on
an ongoing basis, this posting will remain open until the position
is filled. Thus, interested candidates are encouraged to apply the
same day they view this posting. USAA is an Equal Opportunity
Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, or
status as a protected veteran.
Keywords: USAA, Avondale , first party fraud analyst senior: mid- level, Accounting, Auditing , Phoenix, Arizona
Didn't find what you're looking for? Search again!
Loading more jobs...